Popular Help Topics
Browse our most frequently accessed help resources
We've created a dedicated space for learning, guidance, and support.
Explore our comprehensive resources to get the most out of our platform:
Need more personalised help? Our dedicated support team is here for you.
Direct Support Channels
Connect with our support team through these channels
Live Chat
Available Mon-Fri, 8am-8pm
Phone Support
1300 123 456
Email Support
admin@selfsupport.com.au
Frequently Asked Questions
Quick answers to common questions about our platform
How do I post a job request?
Navigate to your dashboard and click 'Post a Job'. Fill in the details about the support needed and your preferences.
Can I interview support workers before hiring?
Yes, we encourage you to interview potential candidates. Our messaging system makes it easy to schedule interviews.
How do I provide feedback about a support worker?
After each session, you'll be prompted to rate and review your support worker. Your feedback helps maintain quality.
What safety measures are in place?
All support workers undergo background checks. We also offer insurance coverage for all bookings made through our platform.